Corenly Sp. z o.o.
Email: info@corenly.com
Phone: +48 22 123 45 67
Address: ul. Wspólna 17, 00-529 Warsaw, Poland

1. General Information

This Shipping Policy describes how orders are processed, shipped, and delivered when purchasing from corenly.com.
We provide reliable worldwide delivery through trusted international partners.

2. Shipping Coverage

We ship internationally to most countries.
Some destinations may be excluded due to logistic or customs restrictions.

3. Order Processing

• Orders are typically processed within 1–3 business days.
  
• Once shipped, you will receive a tracking number via email.
  
• If you have not received a shipping confirmation within 5 days, contact info@corenly.com.
  

4. Delivery Timeframes

• Average delivery time: 7–15 days.
  
• Maximum delivery time: up to 30 days (may vary during customs or holiday delays).
  
• If your order hasn’t arrived after 30 days, please reach out for assistance.
  

5. Tracking

Tracking details are provided once your order is shipped.
Tracking information may take up to 3 business days to update after dispatch.

6. Shipping Cost

Shipping is included in the product price.
No additional shipping fees are charged.

7. Shipping Address Accuracy

Customers must ensure the shipping address is accurate and complete.
Orders returned or undeliverable due to incorrect address are not eligible for a refund.

8. Customs Duties and Taxes

International shipments may incur customs duties, import taxes, or local VAT in the destination country.
These fees are the responsibility of the recipient unless otherwise stated.

9. Lost or Damaged Packages

If your package is lost or damaged, contact us within 5 days after the estimated delivery date, providing photos or courier confirmation.
After verification, we will offer a replacement or a refund.

10. Delays and Force Majeure

Corenly is not liable for delays caused by force majeure events such as:

• natural disasters, wars, pandemics;
  
• transport or customs disruptions;
  
• government restrictions.
  

11. Contact

📧 info@corenly.com

📞 +48 22 123 45 67

We respond to shipping inquiries within 1–3 business days.